How much is shipping?
Shipping is free on all orders within Australia.
How long will it take to receive my package?
Orders typically arrive within 7 to 14 days, depending on your location within Australia.
If you have been waiting longer than this, please reach out to us and we will be happy to help.
Do you offer returns?
Yes. We offer returns in line with Australian Consumer Law, including for faulty or damaged goods.
If you are not happy with your product, you may also request a return within 14 days of delivery. Please contact us at homepilatesstore@outlook.com and we will guide you through the process.
Can I use a Pilates board if I have never done Pilates before?
Yes. Pilates boards are suitable for beginners and can be adjusted to your own level.
When starting out, we recommend having something nearby for balance, such as a chair. There are also many helpful beginner Pilates board tutorials available on YouTube.
Can I adjust the resistance on the Pilates board?
The Pilates board does not have multiple spring settings like a traditional reformer.
If you would like to increase resistance, we recommend:
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Adding ankle weights
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Using dumbbells
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Crossing the resistance bands
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Slowing your movements to increase time under tension and stability
These adjustments can significantly increase the challenge of your workout.
If you have any questions at all, feel free to contact us on social media or at homepilatesstore@outlook.com
We’re always happy to help.